Spa Etiquette

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Spa Etiquette

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Arrive at least 30 minutes before your first scheduled service to allow yourself ample time to check-in and change into a robe. This also allows ample time for the complimentary steam before all massage appointments.

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Yes. Please notify The Fountain when making your appointment of any physical ailments, disabilities, allergies, pregnancy or if you have used Retin-A.

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Yes. Also, we have both male and female therapists for massages and body treatments. If you have a preference, please notify us when making your reservation.

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Since the Spa experience is designed exclusively for adults, no children are allowed in the Spa. Child care is available on a limited basis at the New York Sports Club  (located next door to The Fountain in the Ramsey location only). Call: 201-327-1122.

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In appreciation for outstanding service, gratuities may be given to the staff at your discretion. Gratuities of 20 percent are customary.

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Treatment cancellations with less than a 5 business hour notice will be charged a 50% of the cost of treatment.

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