Careers

Licensed Nail Technician – Both locations

Job Summary

The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

Duties and Responsibilities

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  • Actively promote home care programs, meeting minimum retail sales goals.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work and properly clean and restock work area as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs,promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • Possess the ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.

Position requirements

  • Must have enthusiasm and possess excellent customer service skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication and listening skills, as well as basic computer knowledge.
  • Evenings and weekends are a MUST.

Education and Experience Requirements

Must hold and maintain a current State license

Apply Here

 

Licensed Massage Therapist – Both locations 

Job Summary

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current NJ state license.

Duties and Responsibilities

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consecutive 50-minute, 80 minute and 110-minute massage sessions.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Perform prep work, properly clean and restock room as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Take detailed histories from clients including information about any injuries, recent surgeries, or conditions and note on clients’ record.
  • Listen to clients during the session and adjust technique/pressure to meet their needs.
  • Assist in all areas of spa operation as requested by management

Position Requirements

  • Must have enthusiasm and possess excellent customer service skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication and listening skills, as well as basic computer knowledge.
  • Must be a team player.
  • Must hold and maintain a current state license

What we Offer:

  • Competitive compensation
  • Sign on Bonus
  • Flexible schedule
  • Convenient locations
  • Established book of business
  • A commitment to cleanliness and safety, providing a therapeutic, healing environment
  • Discounts on services and products
  • Employee Referral Program
Apply Here
 
Front Desk Receptionist – Hackensack location only

Job Summary

The Front Desk Receptionist is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.

Duties and Responsibilities

  • Be on time for your shift.
  • Properly open and close spa each day according to Standard Operating Procedures.
  • Accurately book, change and cancel spa appointments.
  • Acknowledge and greet everyone who enters and leaves spa facilities.
  • Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.
  • Utilize spa computers with skill and proficiency.
  • Answer the phone promptly and use the guest’s name throughout the phone conversation.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Maintain eye contact when addressing external and internal guests.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Maintain a clean; safe, fully stocked and well-organized work area.
  • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Position Requirements

  • Must be detail-oriented and have ability to multi-task.
  • Ability to be efficient and productive in a fast-paced environment.
  • Must have enthusiasm and possess excellent customer service skills.
  • Must possess basic math and money handling skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication, listening and computer skills.
  • Must be a team player.

Qualifications

  • Meevo Software experience is a must.
  • Have previous customer service, hotel receptionist or spa or salon front desk experience (preferred).
Apply Here

Careers

For Career Information: Email [email protected]